Returns & refunds

Because every mug and tee is printed just for you, we do not accept returns for change of mind or wrong size. We do make things right when something goes wrong:

• Damaged, defective or misprinted items: email us within 30 days of delivery with your order number and a photo. We will send a free replacement or a refund.
• Lost in transit: if tracking shows no movement for 15 business days, contact us and we will reship or refund.
• Ebooks and audiobooks: if a file will not open or play, contact us and we will fix it. If we cannot fix it, we refund that item.

Contact: support@roguemane.com. Refunds go back to the original payment method.